Color Matching Issue: Extensions don’t blend with natural hair color.
Solutions:
- Compare shades with your natural hair under natural lighting.
- Consult our stylists for free color-matching advice via live chat.
- Tint extensions with ammonia-free dye (up to 2 shades darker/lighter).
Size & Length Issue: Extensions feel too tight, loose, or length mismatch.
Solutions:
- Head Circumference: Measure 0.8" above ears using our tutorial (accuracy ±0.2").
- Adjustable Fit: Stretchable bands fit 20.5"-23.6" heads (±1.2" flexibility).
- Length Options: 7 tiers from 12"-24" (30-60cm). Match within ±2" of your hair.
- Custom Orders: +10% fee for bespoke lengths (≤0.5" tolerance).
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