When buying human hair extensions, the biggest fear is spending a lot of money on counterfeit or substandard products! But with our Transparency Program, you can buy with confidence and use with peace of mind.
What is the Transparency？
Guaranteed Authenticity: Through official code verification, you can directly confirm whether the product is an officially authorized authentic product of the brand, completely avoiding risks such as “paying the price of a genuine product for a counterfeit product” or “receiving refurbished/inferior products”, making your shopping decisions more worry-free.
What are the benefits of choosing a transparency？
Guaranteed Authenticity: Through official code verification, you can directly confirm whether the product is an officially authorized authentic product of the brand, completely avoiding risks such as “paying the price of a genuine product for a counterfeit product” or “receiving refurbished/inferior products”, making your shopping decisions more worry-free.
![Amazon transparency 3[1]](https://support.sunnyextensions.com/wp-content/uploads/2025/11/Amazon_Transparency_31.webp)
Rights Protection: If the scan shows “Verification failed”, you can apply for a return, refund or claim through Amazon’s A-to-Z Guarantee service by providing a screenshot of the verification result. The platform will prioritize handling such disputes to ensure that your consumer rights are protected in a timely manner.
![Amazon transparency 1[1]](https://support.sunnyextensions.com/wp-content/uploads/2025/11/Amazon_Transparency_11.webp)
Information transparency guarantee: After verification, you can simultaneously obtain the official related information of the product (such as brand-specific product usage guides, maintenance suggestions, compliance certification documents, etc.) to help you understand the product more comprehensively and improve your user experience.
![Amazon transparency 4[1]](https://support.sunnyextensions.com/wp-content/uploads/2025/11/Amazon_Transparency_41-1024x514.webp)
Three steps to get it done
Open the “Amazon Shopping App” or “Transparency App” on your phone, and find the “Scan” function on the homepage (usually to the right of the search box, the icon is a small camera/QR code).
Align the lens with the “Transparency Exclusive Verification Code” (a clearly printed, unique barcode that is not duplicated or counterfeited) on the product packaging, keep the lens steady, and ensure that the barcode appears completely in the viewfinder.
Wait 1 second for automatic recognition, and the app will immediately display a “Genuine Product Verification Passed” message. You can also directly click to view the brand’s exclusive product guide, promotional benefits, and more – verification and unlocking of benefits in one step!
Choosing our human hair extensions means choosing not only high-quality products, but also a worry-free shopping experience protected by our Transparency program. Each extension comes with a unique official “authentic ID,” so from ordering to receiving your order, you don’t need to worry about counterfeit products—scan the code to verify authenticity in one second, instantly confirming its genuine status, making “buying with confidence” a thing of the past.
